Parking is available on street near the clinic.

You can book online here or email if you have any questions.

Yes, if your private health fund extras cover has acupuncture or Chinese medicine as an extra so, don’t forget your private health care card to make an on the spot claim.

Yes. Our practitioner is registered with the Australian Health Practitioner Regulation Agency (AHPRA).

Yes we do! You’ll need to bring in your student card for us to site and then we can apply the discount off your treatment.

Yes we do! Just bring your concession card along to the appointment and we can apply the discount off your treatment.

All appointments are 60 minutes which includes the consult and the treatments you may need.

It depends a lot on the condition and your response. When you attend for your first consult a treatment plan will be discussed to help you get the most out of your treatments.

Yes, if you need some moral support or someone there, you can also bring your partner to a session.

We accept cash or card - with EFTPOS, HICAPS and credit card payments available.

There can be sensation as the needle is inserted, most describe this as a dull ache or light twinge. Sensitivity of the patient and the area will vary from day to day but your practitioner will be there to assist you with that.

We recommend wearing loose, comfortable clothing for acupuncture if possible. It’s no problem if you can’t, we just like to be as comfortable as possible.

Any relevant medications, medical test results (x-rays, blood tests etc) are useful but not necessary as your initial consult is quite detailed and we will get most of the information from talking with you.

Yes! Paediatrics treatments are a little different to adults. They start with a lot of talking and help the children get comfortable first before any treatment starts. There may be movement therapy and a little bit of gentle massage or stroking and tapping of the channels. If the child is comfortable there may be the use of acupuncture needles as well.

All our herbs in all their forms are certified to be heavy metal and pesticide free.

This depends on the person and their tastes. Some people find that Chinese herbs in raw or powdered form are too unpalatable to take. That’s why we provide the option of herbal capsules or pills in order to meet your specific needs.

Yes! If you have any questions at all before booking, feel free to reach out via phone or email. We’re happy to help.

No referral is needed. You can book directly with us anytime.

Acupuncture is relatively safe when in the hands of a qualified and experienced practitioner. However it is important you are aware that there is a very minor risk of some cases causing pain, bleeding, bruising, or pneumothorax.

There have been no known cases of death in Australia caused by acupuncture and only a small handful of cases of pneumothorax have occurred in Australia.

Registered acupuncturists like Andrew Mulkearns are required to have hundreds of hours of needling training to be registered under the Chinese Medicine Board of Australia. The increase in popularity of dry needling has led to a large divide in the potential safety of needling practices as dry needling practitioners are not required to adhere to any specific number of training hours. Registered acupuncture practitioners on average have up to 1000 hours of needle specific training. When in doubt seek acupuncture from a registered acupuncturist to ensure you are being handled with the utmost safety.

The risk of infection is very low and all practitioners adhere to a stringent code of skin penetration including the use of sterile one-use disposable needles.

Still a little nervous? Feel free to contact us and we can discuss it more.

It is recommended that you attend your appointments as scheduled. This is because missed appointments interfere with treatment outcomes and slow results. If you do not attend your appointment it also takes that time away from someone else who may have been able to attend at that time.

We understand that sometimes things happen and there may be times when you need to change or cancel a scheduled appointment. Should this occur, please try to provide at least 24 hours notice.

Please note: a late cancellation/rescheduling fee will apply if a cancellation/rescheduling occurs on the day of a scheduled appointment and the cancelled/rescheduled time slot is not able to be filled by someone on the clinic waiting list.

No. There are certainly some similarities as they use the same type of needles but there are also vast differences. Essentially dry needling targets ‘trigger points’ where neuromuscular junctions occur and can be used to assist in releasing tight muscles.

This method in acupuncture is called ‘ashi’ or tender point needling and is only one part of a multitude of various techniques that can be used to resolve your symptom. Acupuncture also provides a wider range of conditions it can treat as well as musculoskeletal issues including stress, pain, digestive issues, mental health, immune issues and reproductive health.